I’ve been on my mobile soapbox lately, urging news organizations to adopt a “mobile first” mindset. Meanwhile, Business Insider’s Henry Blodget says the smarter strategy is “mobile, too.”
“The reality is that we live in a multi-screen world, not a ‘mobile world’ that operates parallel to a ‘desktop world,’” he writes. “For some services, such as news and information, the laptop/desktop screen is still by far the most dominant screen. So abandoning that screen, or designing for another screen first, just doesn’t make sense.”
Blodget’s view is matched by many in the journalism industry, but it misses the larger point. This isn’t about design and distribution as much as it is about disruption.
Rewind to 1996 when newspapers enjoyed fat profit margins, and two startups made their debut on the early Internet. One company all but destroyed newspapers’ biggest revenue driver, and the other ended up generating more advertising revenue — most of it local — than the entire newspaper business combined.
Both Craigslist and Google created new business models enabled by the technology and scale of the Internet. In the same way, mobile is enabling new business models and use cases. Just like the mid to late 1990s, we’re at the leading edge of the ensuing disruption.
Two big drivers of mobile disruption are geolocation and digital payments. Taken together, they have the capability to disrupt local advertising all over again. The right technology with the right execution will be able to drive nearby consumers into local businesses and anonymously track their actual purchases at scale, closing the loop like never before. No more guessing about ad effectiveness. For local media organizations, that has the potential to destroy your business.
According to eMarketer, Google ended last year with a 56% share of ALL mobile advertising dollars in the US. Earlier in the year, it announced it was taking a “mobile first” approach to product development. Last summer Facebook also revealed a shift to a mobile first strategy. When Marissa Mayer took over the reins at Yahoo, she proclaimed the same thing, gobbling up mobile startups to expedite innovation.
Meanwhile, there’s a new onslaught of “mobile first” and “mobile only” startups spanning communication, news, advertising and services. One of the most notable, Square, is well on its way to reinventing how businesses accept payments. It’s now valued at $3.25 billion.
I don’t know about you, but a “mobile, too” approach worries me when the technology world is investing so deeply in mobile first innovation. Despite experiments with paid content, advertising remains the core source of revenue for journalism — and mobile ad rates are a fraction of the desktop. Media companies are barely a blip on that eMarketer mobile advertising chart.
This isn’t just a threat to ad dollars, but attention, too. Facebook’s mobile footprint is mind-boggling, and Twitter (which began as a mobile company) is making great strides, as well. Just those two organizations alone have changed the landscape of mobile news and information.
Is all this sounding familiar?
This means two things for news organizations. First, now is the time to invest like never before. There’s a narrow window of opportunity to invent — or invest and acquire — disruptive mobile technologies and business models that could eventually sustain, grow or even multiply your revenue. Whatever your company has done in the past, triple it.
Second, a “mobile first” mindset should be adopted organization wide. This doesn’t mean you ignore the desktop, but you prioritize mobile over it — you make mobile the default everything — from setting performance goals to creating new products. Cultural shifts don’t happen overnight, and the clock is ticking. Soon mobile will become the primary way people get their news, and desktop consumption will inevitably drop over time.
“In the next 12–18 months, many news organizations will cross the 50 percent threshold where more users are visiting on phones and tablets than on desktop computers and laptops,” explains Fiona Spruill, editor of emerging platforms at The New York Times. “The numbers speak for themselves.”
At Google, it’s already happening. Desktop searches are now in a steady decline, and the company expects mobile searches will surpass desktop this year.
Imagine being able to rewind to the 1990s and help your news organization make key strategic decisions — and create new habits — that would have helped the business thrive on the Internet. That’s the opportunity we have today with mobile.
(Full disclosure: I’m GM of Breaking News, a mobile-first startup owned by NBC News. Here’s our approach to mobile.)

